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Dealing with Difficult People

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Training

Distributor Webinars

Get to Know the Promotional Products Industry (1:06:38)
Getting Started with ESP Web (35:40)
Professional Communications (45:38)
Customer Service Essentials (14:04)
State of the Industry Review (23:36)

Supplier Webinars

Get to Know the Promotional Products Industry (1:06:38)
ESP Updates Training (25:08)
Professional Communications (43:38)
Customer Service Essentials (14:04)
State of the Industry Review (23:36)

Marketing

Creative Marketing Campaigns That “Wow” Clients & Get Results (1:00:08)
Your 24/7 Presence: Hot Digital and Mobile Branding Ideas (28:59)
Getting Started with Email and Social Media Marketing (30:19)

ESP Training

Creating Presentations In ESP (27:35)
Getting Started with ESP Websites (49:21)
Company Stores Training (40:25)
ESP CRM Training (31:24)
Entering An Order In ESP Orders (18:43)
ESP Orders Advanced Training (25:57)

Graphic Design

Adobe Illustrator: Understanding Vector Drawing and Graphics Tools (42:54)
Adobe Illustrator: Converting Rastor Images Using the Image Trace Tool (27:35)
Top 10 Graphic Design Tips (8:20)

Sales

Stop Selling And Start Helping The Buyer Buy (33:05)
Overcome Objections and Close More Sales Now (39:05)
Crush your Competition: Beat Websites, Local Distributors & Price-cutters (42:44)
Craft an Effective Sales Pitch and Increase your Results (39:41)

Wearables

Wearables Crash Course (34:25)

Customer Care

Managing a Customer Service Crisis: What to do When It's Your Fault (27:54)
The Lost-Customer Recovery Plan (43:06)

Workplace Skills

Time Management (45:49)
Adjusting to the Workplace (36:55)
Excel Training (57:14)
Learning to Lead: 10 Lessons in Leadership (50:16)
Advanced Excel (39:30)
Adjusting to Post-Grad Life (32:44)

About ASI

ASI Products & Services: Helping Our Members Grow (54:31)

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