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Dealing with Difficult People

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Training

Distributor Webinars

Get to Know the Promotional Products Industry (1:29:06)
Intro to ESP, ASICentral & Social Media (1:10:12)
Professional Communications (June 7 at 9:30 a.m. EST)
Customer Service Essentials (14:04)
Distributor State of the Industry (25:44)

Supplier Webinars

Get to Know the Promotional Products Industry (1:29:06)
Intro to ESP, ASICentral & Social Media (1:10:12)
Professional Communications (June 7 at 9:30 a.m. EST)
Customer Service Essentials (14:04)
Supplier State of the Industry (29:45)

Marketing

Creative Marketing Campaigns That “Wow” Clients & Get Results (1:00:08)
Your 24/7 Presence: Hot Digital and Mobile Branding Ideas (28:59)

ESP Training

Getting Started with ESP Web (35:40)
Creating Presentations In ESP (27:35)
Getting Started with ESP Websites (49:21)
Company Stores Training (40:25)
ESP CRM Training (31:24)
Entering An Order In ESP Orders (18:43)
ESP Orders Advanced Training (25:57)

Graphic Design

Adobe Illustrator: Understanding Vector Drawing and Graphics Tools (42:54)
Adobe Illustrator: Converting Rastor Images Using the Image Trace Tool (27:35)

Sales

Stop Selling And Start Helping The Buyer Buy (33:05)
Overcome Objections and Close More Sales Now (39:05)

Wearables

Wearables Crash Course (34:25)
Introducing Specialty Threads for Customizing Product and Increasing Sales (32:01)

Customer Care

Managing a Customer Service Crisis: What to do When It's Your Fault (27:54)
The Lost-Customer Recovery Plan (43:06)

Optional Extra Training

www.ASIUniversity.com (any time)
ASI Products and Services (59:42)
Adjusting to the Workplace (June 21 at 3:00 p.m. EST)
Time Management (June 25 at 1:00 p.m. EST)
Learning to Lead (July 1 at 9:00 a.m. EST)
Dealing with Difficult People (July 10 at 9:00 a.m. EST)
Creativity in the Workplace (July 24 at 9:00 a.m. EST)
The Art of Networking (July 31 at 9:00 a.m. EST)
Essential Job Search Advice (August 6 at 9:00 a.m. EST)